Sheraton Stockholm Hotel - Tukholma

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this is a generally efficient and friendly business hotel, well situated in the heart of Stockholm. Sadly there are occasional 'blips' that keep it off the 'excellent' rating - extremely slow check-out, and for me this last time, an annoying lack of a phone that worked... At least they took off the internet fee as an apology, which I appreciated - though should a business hotel be charging for interent services?

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A very nice hotel in a very central location. Nothing extra special though. Very comfortable and clean and breakfast was wonderful. It just didn't have any of the extra special little things that you would expect from a 5* hotel. It was also a bit bland and is obviously decorated to standard chain guidelines with nothing that could offend or giveaway where the hotel is. Comfortable but won't blow you away with charm or luxury.

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It was a pleasure to stay here. Everyone was very friendly, the breakfasts were great and the rooms were lovely (superior room). We even had a wonderful view.

What can I say? Perfectly located across the street from Central Station and on the waterfront... must be the best breakfast ever offered by a hotel - but still at bit pricey at the discounted €15... but everyone is staggered by the choice of fare on offer. The Internet and printing is free... luggage storage is free when you are leaving... really, if yo can afford it and get some kind of room deal, do it!!

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Very Western.. great location and just what we needed for the first night in Stockholm. Then we changed to a more Swedish hotel. But after the long flight, we just needed a good sleep in a 5 star hotel. we got it.

We stayed in Sheraton Stockholm for 4 nights. It was wonderful experience. Ask for a room with a view. You will not regret.

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I knew by the lobby carpets and entrance that the room was going to be to my liking. I had a room with view overlooking Gamla Stan and the river. Walking distance from Central station as well as the city itself, especially the shopping promenades.

we arrived late at night and service was very prompt with the additional benefit of being upgraded to club class which means free breakfast and access to the club lounge with free drinks between 5 and 7 30pm. Rooms spacious and comfortable, albeit air con not great! The location of the hotel was excellent with cityterminal less than 5 mins walk for airport buses, main shopping 5 mins walk and the old town across the bridge in front of hotel. Highly recommend this hotel for a weekend in Stockholm !

We loved staying and dining here. We walked everywhere, the view from our room was lovely, the room and bathroom were immaculate, there was a substantial gym and a relaxing sauna (incl w/room) which we used daily. I highly recommend adding the morning breakfast buffet to your room price. Although it's extra it's well-worth the price and convenience. I'll miss the huge selection of fresh and nutritious foods.

Great location, walking distance to the train station, old town and the docks. Very friendly and helpful staff. Wonderful view, great room and service. There was an optional breakfast plan if you booked with hotels.com, ask at checkin. Breakfast is $15 per person instead of the normal $25. The breakfast was great.

The Sheraton Stockholm Hotel is located right across from Gamla Stan, only a block away from the central train and bus station, and within walking distance to Östermalm, the hip and trendy fashionable district. The hotel room was spacious and clean. The bed was comfortable, the only problem, somewhat odd and random, was that the pillows were lumpy. But for the price and location, and the ability to get some Starwood points, it cannot be beat!

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This is an aweosme hotel, very well located the only complaint is that breakfast is not included and they charge a lot for it

The Sheraton is in a perfect location with Central Station just a short walk away as was the Old Town with its beautiful buildings and the town center buzzing with activity. I would recommend anyone staying at the Sheraton given the excellent service and quality it provided as well as it perfect location. Also The breakfast was superb with a wide choice to cater for all and is thoroughly recommended!!

no hot water on one day... impossible to contact room service on another day... air conditioner performing poorly.... blah, blah The staff seemed quite friendly and tried to be helpful. I've stayed in this hotel a dozen times over the past decade. I think it's on the way down. Pity

the room is big relative to stockholm hotels, and very central to all the sites. the staff was very helpful and friendly. Only thing, there was no hairdryer!

As the title indicates, this was a very nice hotel but not deserving of five star rating or prices. The restaurant was especially expensive. Now that I have visited Stockholm as a tourist, I would have prefered a hotel on the Old Town island.

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An ideal base from which to explore this delightful city; step out of central Station and you can see it ! The 4-night deal gave us 5-star accommodation for an average Stockholm price. Plenty of space and comfort in the room. Breakfast, drinks, etc. too pricey for us!

Very close to the Arlanda Express and great view of the waterway. Definitely would recommend. Rooms are clean and up to date.

I would recommend this hotel to anyone wanting to stay in Stockholm. I have patronized many European hotels and Stockholm Sheraton exceeded all in comfort and amenities. The beds were exceptionally comfortable and the breakfast buffet outstanding. All hotel personnel were extremely friendly and courteous. I would stay here again if provided the opportunity.

This hotel is reminiscent of many "American" 3 or 4 star (out of 5) hotels. The things that are nice include ice machines on every floor (a rarity in Europe), daily (free) newspapers, free (restricted) internet in the lobby (rather steep charge for in-room internet), wide-screen TV with plenty of channels. Breakfast is not included with the room when booked via an on-line site, so that will cost you a fair amount if you wish to eat breakfast at the hotel.

Reception staff are very helpful. Very clean and secure. Close to all attractions

The hotel is well appointed and the staff go out of their way to be helpful. Our problem, on our first night, was that the heating in our room was not working and I was very cold. The following morning, we were given a fan heater, which made a great difference.

This hotel is a 5 minute walk to the Old City Main shopping area Train station

It was a pleasant stay in that hotel.I would like to thank HOTELS.COM for the outstanding and efficient cervice i recieved. By helping me get the best accomodation for less money ,( compared to what others paid for ,in a less qulity hotel at the same neighbourhood.)i think i made my vacation memorable.

top service but dont expect beds like on website unless you book a suite

Loved the hotel - only one problem was that my plans changed and I needed to leave a day early for a meeting. Hotel would not issue a refund for the day I was not using b/c it was too close to the date. Never could figure out if this was due to Hotels.com or due to the Sheraton. That said, the hotel itself was terrific.

This is not the prettiest building from the outside, but the Sheraton has a stylish lobby/bar and well-designed rooms. It's right in the heart of Stockholm - a hop, skip and a jump from the central station, and so easy to get around the city on the Tunnelbana. AS business hotels go, it manages to combine efficiency with a reasonable level of warmth. Everything worked - which is exactly what I want in a business hotel.

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Nice hotel. The rooms are clean and a good size. The location is good.

I had a nice room but with a interior view which in the winter in stockholm is sad. I had booked a superior room with lake view.. they didn't deliver.

The Sheraton has a great location, just across the road from the central train station and close to all the sights within Stockholm. The staff are extremely helpful and easy-going. The rooms are of course also very comfortable and have everything you expect.

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Internet fee and breakfast too expensive

The airport express train (20 min.) runs just two minutes from the hotel which is super convenient

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fantastic hotel very central to everything ! infact the hotel made our holiday in Sweden perfect the staff were very pleasant the food was nice and the bar was really relaxing after a long days touring!

The hotel was a pleasure to stay in at a reasonable price. Location was perfect inbetween the old town and the new, with every attraction almost in walking distance. Rooms appeared to have been newly renovated, all the perks of a 5 star hotel, robes etc etc. Nice view of the town hall. Staff couldnt have been more helpfull even down to the lady in the gift shop who drew directions to places i wanted to see. A very pleasant stay indeed.

Hotel is in good condition. We got the room with the execellent view of the old town looking over the canals. Only one night we had problem with the room's air conditioning, We were ofered other room and asked us to get ready to shift, I got my wife out of the bed to shift but then we were told that the room have been assigned to some other guest. Very annoying. We were offered other room but they did not have good view and we did not want to shift . We were offered a complimentary to compensate. But the room service department in the hotel seems bit crazy. They gave misleading information on service charges. We asked for plates , they came back in 2 hours to ask for plates back. I ordered for 2 drinks they brought 1 drink, then on asking got second . But after 20 mns came back with Burgers saying i ordered them but I did not order them. It took me 1 hour to just order 2 drinks as room service could not figure out what i am ordering though i was in a menu in the room. Location of the hotel is great. Easy location to get to main sight seeing sights on feet. The duty manager was helpful, she gave us late check out to compensate for the discomfort. I would recommend the hotel if you get a good deal.

Great hotel in a great location, staff very friendly and efficient, super clean rooms and bathrooms, beds SO comfortable, we got a great deal on a two night stay, can't comment on food as we didn't eat there. Had to pay to play music in the room which was a rip off, never had to do that at any other hotel but would come back to this hotel again.

Have stayed in literally 100+ 3-5 star international hotels over last 5 yrs....this is among one of the very best values.

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Very accommodating for large family. Had four rooms and they were all excellent. All staff were helpful in selecting the right kind of restaurants and sites we were interested in. It is a short walk across one of two bridges to Gamla Stan the principal tourist attraction and close to Central Station. Modern American style hotel.

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