The Burlington Hotel - Dublin

This hotel is suited for all type of customers; from the single busiess traveller to parties on tour in Ireland. The decor is very lavish and large but the service compliments this as it is personal. My only minor critisism was that when booking online they do not seem take credit card details on arriveal at the desk ,so when eating and drinking I did not havethe facility to place the charge on to my room. The consierge was very knowledgeable about Dublin and travelling in the city. I would recommend this hotel.

Service was great, staff very cordial and helpful. Will definetely stay there again if I find myself in Dublin again.

Our room was comfortable and clean. The staff were pleasant and helpful. Breakfast was excellent.

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My wife and I enjoyed our stay at the Burlington (Only down point was that we had the conference room aircon fans by our window) The bathroom also needed a "sprucing up". The breakfast was very good and the hotel bar very comfortable. It is very easy to get too A taxi cost approx 7euro or it takes 15-20 minutes to walk from Grafton street/St Stephens Green.

The Burlington has gone through a refurbisment that has meant it has a new night club and main bar. On the other hand the rooms seem not to have been touched. They are basic but clean. A good hotel for an extended weekend.

when we first cheaked in we were given a room with to single beds when we went down to reception we were met with a very un helpful lady and alot of talk we were given a double bed different room and in the coner of the room there was alot of dampness i really dont know how this hotel is rated 4 star i have stayed in 4 and 5 star hotels all over the would i would only rate this 1 or 2 star and that is been nice about it ......

We really enjoyed our stay at this hotel. The location is excellent and the staff are very friendly. There's not a whole lot of extra space in the rooms themselves, but they have every amenity that one might need. I'd certainly stay here again!

Really enjoyed our 2 night stay at the Burlington Hotel. It was a bit difficult to find. The address was Upper Leeson Street but it appeared the hotel was really on Sussex/Upper Leeson junction. It was very clean. We did not use any of the hotel services because we spent most of our time exploring Dublin.

Had a great stay in the Burlington. The staff were friendly and polite and the room was comfortable. Unfortunately the hotel is starting to show signs of wear and tear, it could do with refurbishment and a coat of paint.

I found the Burlington a very relaxing experience with friendly helpfull staff. The room was comfortable except for the heat from the weather which because of health and safety couldn't be sorted out by opening the windows too wide, so that's not the hotel's fault. The foyer was lively and the doorman/porter very helpfull with tour info and timetables etc. And the taxi rank at the gate was perfect. Will definitely stay again.

Everything Perfect

ALways check ahead to see if your hotel has aircon. I didn't, I suffered.

Check in and out were efficient, room was very comfortable, meals in hotel were a little high priced.

Good hotel, although the food was expensive and of poor quality

Sale price made the distance from city center worth the traveling. Bus system works well to and from the hotel, so learn how to use it and you will lvoe this hotel for sure. Food there is good, pricy but good, enjoy Ireland! MOSt understanding and helpful staff we have had in ages!

We spent three days at the hotel and found it most relaxing, clean and friendly. Great value for money and very central to Grafton Street and the surrounding areas.

I was a little nervous because someone else said it looked like a hospital from the outside, well it is an older hotel but they are working hard at updating. The room was very clean, large and even had AC. We did end up getting upgraded the concierge level, which included a free breakfast on our floor of crossiants, juice, coffe, etc. Not the best breakfast but for days we were heading out and didn't have to sit down for breakfast it was a nice start to get us going. The lobby is great, two bars, a restaurant and couches everywhere. Our hotel was busy place downstairs always alot of people just hanging out. Like others said it was right on the AirCoach line from the airport. It was a little bit of walk to get to some things but there are always taxis waiting outside the hotel. But it was nice that it was a quiet neighborhood. I highly recommend!

This hotel has a good name, but while staying there it became obvious to me that nothing had been spent on it in at least 5 years. I give it another 5 and it will be a poor hotel. Right now it still is clean and comfortable but their policy of competing on price means the hotel will suffer long term damage. If you want to experience the Burlington, go now or risk disappointment.

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Excellent location only minutes from nightlife and shopping. Really friendly and helpful staff!!

Hotel room was very run down. Very noisy at night. Staff at reception just didnt seem to care. Would never go back or recommand it to anyone else. Location good but there are better places to stay within the same location.

Staff very friendly. As my case was stolen on the train to Dublin, the staff were very helpful and if there was anything they could do to assist they were very obliging. Great room for one. Very quiet with all facilities. Thanks

Having recently stayed at this hotel I would like to strongly recommend a stay there. I like you are always unsure on hotel promises on a website and when reading other peoples reviews, BUT I was delighted that I went with my instinct to stay there. It’s a fantastic hotel with everything you need. I stayed only of a ‘room only’ basis but this did not deter in anyway the service I received. I cannot comment on the restaurant as I did not eat there as I said but it looked lovely! The rooms were clean, tidy and had a modern feel, very spacious and with free internet access. The room also came with bath robes for that added luxury. Don’t hesitate to book this hotel for your stay in Dublin.

The main problem my wife and I had at the hotel was the poor quality front desk staff. Upon check in they were not very welcoming and unfortunately set a bad tone for our stay. Check out was even less pleasurable with the lady behind the front desk not even bothering to get off the phone to ask if we had a nice stay. The hotel car park is expensive and the credit card function was not working and the front desk said it was not their problem I should contact the operators of the machine!!! They offered no alternative. Poor service all round.

my partner and i stayed at the burlington mid week for a concert in the o2 arean, we got a great price and were very well treated by everyone from the duty manager, to receptionist, to car park attendant over all a super experience with very comfortable rooms, warm showers, and luxurious surroundings, highly recommend

The Burlington doesn't look very fancy from the outside on arrival but inside is great. Gorgeous lobby with comfy seating where you can have food & drinks. Reception staff are very polite and speedy booking in. We arrived 2 hours earlier than checking in time due to an early flight but there were no problems getting our room. Decent size room, which was immaculately clean. Very comfortable beds. The bathroom was a good size, very clean with a nice big powerful shower and complementary toiletries - bath panel looked slightly old but no real issue. Only 1 very slight negative was the road noise which wasn't really bad enough to prevent us sleeping but it was audible. It wasn't bad enough to stop me staying at this hotel again though. The hotel is a 5 minute bus ride from the city centre and cost us just over 1 euro each. The airport bus (Aircoach - blue buses) also stops right outside and cost 14 euro each return - well worth it. We didn't have breakfast but the receptionist did tell us about special offers for breakfast for room only guests. Overall a great hotel, well worth the money and I would recommend it to everyone wanting a reasonably central hotel.

Service in this hotel was slow,slow,slow. Was in Dublin for a rugby match. When I arrived there was about three hundred fans in the bar and 2 bar staff. Ordered some sandwiches from another area and this took 1 hour to get. Car park cost € 10 per day although there was a non paying car park which could hold 40 cars empty at the front of hotel. We were told this was reserved. Dunno who for but definitely didn't see any royalty at the hotel. Did however see the concierge pocketing money on several occasions for letting people in to this car park. Also he had a good trick for people staying for a few days whereby a small donation to the concierge's favourite charity got you a new ticket whereby you only had to pay for a one hour visit. This hotel is a throw back to thirty years ago where the size of the tip that you give (in advance) determines the level of service that you are going to get. Won't be going back. There is no place for this sort of hotel in my life. Hotel was full for night of match but very empty the second night. I am not surprised. There was hardly a car in the paying car park or the wink and nod free car park.

I took the "red eye" to Dublin and got in early morning and one of the ladies at the desk told me I had to wait 3 hours. 20 minutes after waiting in the lobby I went back up to the front desk and a man to see if there was any rooms available and he had me set in seconds. Also, hotel restaurant SUCKS during breakfast, which is a shame since it's self-service! All they needed to do is clear off tables and put silverware and they couldn't do that! I waited for 15 minutes for someone to bring me silverware and in the end, I got them myself. Awful. Rooms are really nice and concierge was great.

This hotel is both welcoming and comfortable combined with an air of luxury. The restaurant is adequate and there is a pleasant bar area for those less hungry. The rooms are scrupulously clean and the beds exceptionally comfortable with the odd exception. The standard of the rooms varies as the continue to renovate, but having stayed here week after week, the rooms have all been more than satisfactory. Some even have a bar fridge. Staff are friendly and helpful

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excellent quality of service matched by accommodation and the food

We had a weekend at the Burlington and it was fantastic. The hotel is great, service fantastic, staff very helpful and room service food simply divine.

I was very impressed at the hotel as I got a really cheap deal. Only problem was the shower in my room was not working and it delayed me for a wedding. However, they did provide me with another room to shower in and the problem was resolved by the time I got back. Would book again as provides excellent value for money and good location too.

I went to the hotel to do some studying. I had a lovely spacious, light room. The range of food available for breakfast, lunch and dinner was great. I also made good use of the business centre. Highly recommended.

Entrance was fabolous looking. However, rooms were in good need of refubish: painting, re-setting appliances, etc The only chair in the room was badly stained and did not invite you to sit down on it. Location was excellent, but had to pay an extra €10 a day for parking...on the upside, had a lovely cafe right on the corner for those who missed breakfast. Overall not impressed, have been to nearby hotels wich offer better value for money.

They made us wait in the lobby for a room for 8 hours while other customers checked in before us. Then later in the night they would not permit a non-hotel staying member into the hotel. The doorman was childish and wouldn't tell us his name. There were no refrigerators or air conditioners in the room. They told us they had no ice machines when they had two.

The one thing I seem to notice when travlling overseas in this case Ireland is that the hotels are still a little behind the times regarding women travellers. For instance, they should have a vaniety mirror in the bathroom for putting make-up on. Also, I still fail to understand Europe's concept on hair-dyers and why they are NOT allowed in the bathrooms. I finally found it in the desk drawer. Aside from that, the hair-dryer should have an on and off switch. Continually holding the on-button while trying to blow-dry ones hair is quite difficult. Apart from that, I did appreciate having coffee and tea available in room at no charge. The hotel staff was outstanding. My room was always clean and the bed very comfortable. The hotel was easily accessable to all parts of the city centre, tourist areas and the train.

Recepion staff very nice, room was clean and comfortable however it was cold. I had breakfast on Sunday morning in the breakfast room and was met by a very unwelcoming member of staff, he was rude and grumpy and service was not good. Breakfasr was ok however our evening meals were lovely. Sunday night there was a lot of noise in the hotel and it did not stop until 4:30am the following morning not once did a member of staff apologise for this. All in all I expected a lot more for my money

I have been to Ireland many times and this is by far the worst hotel I have ever stayed in. Booked 5 rooms this trip - one would think the hotel staff would treat a paying customer better. Instead they were unbelievably rude and incompetent. There is no temperature control in any of the rooms. Floors are stained and blankets have holes in them. I would have rather slept in Stephen's Green. Thank goodness this place is getting torn down in a few months. Do not stay here or let anyone you know stay here.

Excellent value for the price. Rooms were clean and staff was friendly and very helpful.

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We had a wonderful time in this Hotel and enjoyed the Service very much.

The staff was excellent, the rooms clean and contemporary, and overall this hotel was a great value for the price paid. The Air Coach stops directly in front of the hotel making transport to and from the airport a breeze. And while the lobby area can be active, the fact that the hotel is just outside of the bustle of the center itself added a peaceful quality to the overall experience. Still you are only a short walk from St. Stephen's Green and Grafton Street. The only drawback was that dining in the hotel was pricey and the meal itself below-average. However, there are plenty of options for good eating nearby.

The Burlington Hotel is a well-run, well-kept hotel about 10 minutes walk from St. Stephen Green and 15-25 minutes from the center of Dublin. If you are not a walker, its a short easy cab ride. The location is quieter than Temple Bar but not so remote that its difficult to get to. My room was comfortable, clean, and (thankfully) available early after my all night flight. Housekeeping was efficient, and it looked like the bar got some traffic (I passed by but didn't stop.) The hotel gets an extra bonus point for mailing back (to America) an address book I left in the room--thank you, staff!

The Burlington Hotel was fine. It wasn't great. It wasn't awful. The rooms were well appointed. The staff was fine. They ran the hotel like a business. It is a huge hotel with very little character or charm. Its about a 10-15 minute walk to central Dublin. The neighborhood was residential with close to no restaurants or shops on the street. Quiet and somewhat boring. Certainly not a destination area. My partner mentioned that he thought it was a hospital when first arriving. Huge big block building with a fluorescent sign. There was wedding going on when we arrived which was entertaining. I would recommend this hotel to someone who didn't have time to look for something more central and quaint.

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There are much cheaper hotels offering a much better service. Nice food isn't much good when it arrives late or when half of it is missing.

The Burlington Hotel is business-oriented, but that's fine with me when I travel. The hotel is located about ten minutes walk from St. Stephen's Green and the rest of downtown can be reached in an additional 5 to 15 minutes. Ask the staff for a city map. That is an easy walk (or a short cab ride if you don't feel like walking), and I found it just fine for the 3 days I was visiting Dublin. The room was large, comfortable, and the location slightly out of the city kept it quiet at night. Staff was friendly and efficient. TV was fuzzy (but I didn't come to Ireland to watch TV.) All in all, a good stay and a good value in an otherwise expensive city.